Full-Time Position

Client Success Manager (Small Fleets)

Own post-sale success for owner-operators and small fleets; drive renewals and expansion.

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Full-Time

Customer Success

Client Success Manager (Small Fleets)

Carrier Compliance Division

Own post-sale success for owner-operators and small fleets; drive renewals and expansion.

About the Role

Partner with clients to adopt Diversified best practices and realize measurable compliance outcomes.

Key Responsibilities

Onboard new clients to Diversified programs
Run quarterly business reviews and scorecards
Coordinate cross-division solutions to close gaps

Required Qualifications

3+ years in customer success or account management
Strong understanding of trucking operations

Preferred Qualifications

Experience with compliance or safety programs

Benefits & Perks

Health, dental, vision
401(k) match
Quarterly bonus program

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Job Details

Employment Type: Full-Time
Department: Customer Success
Location: Kansas City, MOHybrid
Posted: December 24, 2025

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Questions About This Position?

Join a team dedicated to providing complete safety and compliance solutions across four integrated divisions—carrier compliance, drug & alcohol testing, occupational health services, and technology. Our team is here to help you understand the role and answer any questions about your career with Diversified.

99.9% Uptime

24/7 Support

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