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Diversified Drug Testing

MRO Review & SAP Coordination

MRO review protects against false positives from legitimate prescriptions. DOT-qualified Medical Review Officers verify every result while SAP coordination manages the return-to-duty process for confirmed violations.

Reporting a positive drug test without proper Medical Review Officer (MRO) verification violates DOT regulations and exposes carriers to wrongful termination lawsuits. Drivers with legitimate prescriptions for controlled medications must have their results reviewed by a qualified physician who understands both the medical and regulatory aspects of drug testing.

Diversified Drug Testing partners with a network of DOT-qualified MROs who review every non-negative result. The MRO contacts the driver confidentially to review prescription medications, determines whether there is a legitimate medical explanation, and reports only verified positive results to employers. This process protects driver rights while maintaining safety.

When violations are confirmed, our SAP coordination ensures drivers receive proper evaluation and treatment. We connect drivers with qualified Substance Abuse Professionals, track treatment completion, and coordinate the return-to-duty process—including Clearinghouse reporting at every milestone.

Key Features

DOT-Qualified MRO Network

Licensed physicians with specific DOT qualifications review every non-negative result per federal requirements.

Confidential Driver Contact

MROs contact drivers directly and confidentially to verify prescription medications before making determinations.

SAP Referral Coordination

Confirmed violations are connected with qualified Substance Abuse Professionals for evaluation and treatment.

Clearinghouse Compliance

All violations and RTD milestones are properly reported to the FMCSA Clearinghouse within required timeframes.

Compliance Requirements

Compliance Requirement

49 CFR Part 40, Subpart G requires all non-negative drug test results be reviewed by a Medical Review Officer (MRO)—a licensed physician with specific DOT qualifications. The MRO must:

  • Contact the donor to discuss non-negative results
  • Review prescription documentation for legitimate medical explanations
  • Determine whether a positive result should be verified or reported as negative
  • Report verified positive results to the DER
  • Coordinate SAP referral for confirmed violations

Frequently Asked Questions

An MRO is a licensed physician who reviews and verifies drug test results. For any non-negative result, the MRO contacts the driver to review prescription medications and determine if there is a legitimate medical explanation. Only verified positive results are reported to the employer.

The MRO typically completes review within 3-5 business days of receiving a non-negative laboratory result. The MRO must make reasonable attempts to contact the driver before finalizing any determination.

Once a positive is verified, the result is reported to the FMCSA Clearinghouse and the driver must complete SAP evaluation before returning to safety-sensitive duties. Diversified Drug Testing coordinates the entire return-to-duty process.

Yes. MRO review is available for specimens collected by other providers when needed. Contact us to coordinate MRO review for client-collected specimens.

Get Started

Protect driver rights with proper MRO verification. DOT-qualified physicians review every non-negative result.

Contact our testing specialists to learn how we can support your drug and alcohol testing program.

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